Delete your VanlyGo account

This page is for VanlyGo, a product of Vanly Trade Management Ltd.

You can delete your account at any time. We remove the personal and business data we hold. That covers the deletion rights that apply where VanlyGo is offered, including the United Kingdom, Ireland, the United States, Canada, Australia and New Zealand.

In the app

Sign in and tap Delete account. It is in Settings. If you cannot open Settings, it is also on the subscription screen and the business set-up screen. The next screen lists what we delete. Type delete and tap Delete everything. Removal starts immediately.

We delete your sign-in, profile, business details, logo, customers, estimates, invoices, public links, items, saved jobs, receipts, stock, email activity logs, notification tokens, uploaded files, card-payment connection records we store, and VanlyGo Pro purchase tokens we store.

What we cannot remove

• VanlyGo Pro billing. Cancel with Manage subscription first. Deleting the account does not stop charges from the store where you subscribed.
• Emails already delivered to your customers.
• Your own payments account, if you connected one. You manage that with the payment provider.
• A date-only record that a deletion happened, so we can show we complied. No name or email is kept.

If you no longer have the app

Email support@getvanly.co.uk from the address on the account. Ask us to delete the VanlyGo account. We will confirm when it is gone.